PROVIDER PROFILE / PUBLISHED EVIDENCE

Velrada

Microsoft-focused consultancy with a published Perth headquarters and Australian office locations. Its AI offering covers discovery, governance, data readiness, Copilot adoption and custom agents using Copilot Studio and Azure AI. Ask about the proposed team, integration scope and current availability.

✓ Website checked◇ 1 provider testimonial1 project account ↗

Published information, with individual source dates. Confirm current capability and availability directly.

Published presence
Perth, WA · Adelaide, SA +3 morePublished office / baseSee the full footprint ↓
Recorded service focus
Automation · Data & analytics · Development · Governance · Strategy · Training
Industry focus
associations · automotive · education · energy · government · healthcare · insurance · mining · not for profit · transport · utilities
Published feedback
0 external accounts · 1 provider testimonialRead the project and source context below.
PUBLISHED SERVICE CATEGORIES

Services & published industry focus

Services below are drawn from the linked public sources. Confirm scope, delivery team and current availability directly.

Documented industries

WORK DESCRIBED IN PUBLIC SOURCES

Published project accounts

These accounts describe work reported by the linked publishers. The directory has not independently tested the implementations or results. They are separate from client feedback and ratings.

Capricorn

Dynamics 365 contact-centre rollout

Vendor-published caseReported implementation

Microsoft names Velrada as a partner in Capricorn’s contact-centre rollout, including voice integration, configurable call routing and staff-reported use of automated summaries.

Scope & limitations
Commercial vendor account. Wider summary deployment, knowledge-assistant features and a Copilot centre of excellence are described as future work. Reported operational gains are not independently tested by this directory.

Read Microsoft’s customer story ↗

Published · Source checked

EXPERIENCES & FEEDBACK

Published feedback, with context.

These are attributed summaries of published feedback. They are not reviews collected or independently verified by this directory.

Jesse King, Head of Impact and Data, Aurora Education Foundation (provider attribution)Provider-published testimonial

King describes attentive launch support, a smooth go-live and a patient, constructive team. This provider-published comment concerns the customer-engagement platform rebuild; it is not independent feedback or evidence of separately measured AI performance.

Project: Dynamics 365 customer-engagement rebuild, portal and automation; case labelled July 2026, comment undated.

Velrada website
Read the original feedback ↗

Reviews submitted to this directory

No original client reviews have been approved for this profile yet.

Worked with Velrada? Share your experience ↗
CHECK THE DETAILS

Sources & verification

“Website checked” means we inspected published information. It is not an endorsement, an audit of delivery quality or confirmation of legal identity. The source-check range shows the earliest and latest recorded inspections. Each date applies to its linked evidence; it does not mean every profile detail was rechecked together.

  1. Velrada — published identity and capabilities ↗

    Microsoft-focused consultancy publishing AI, intelligent automation and data-platform/analytics capabilities. Product and partner claims are provider statements, not independent performance certification.

    Checked 2026-10-21
  2. Velrada — AI discovery, governance and implementation ↗

    Published services include AI strategy, governance workshops, data readiness, Copilot deployment, custom agents and Microsoft AI upskilling. The provider describes education, healthcare, local government, transport, insurance, energy, mining and utilities experience; sector claims do not certify any particular project.

    Checked 2026-10-21
  3. Velrada — Australian headquarters and office locations ↗

    The provider publishes a Perth headquarters address and lists Perth, Adelaide, Melbourne, Sydney and Brisbane under Office Locations. These are provider-declared offices, not independently inspected premises or a guarantee of local staffing.

    Checked 2026-10-21
  4. Velrada — Capricorn contact-centre case ↗

    Provider account describes a Capricorn contact-centre rollout using Dynamics 365 and Azure Communication Services. The client serves automotive businesses; its association role is distinct from the case page’s category label. The July 2026 article label is not a project or testimonial date.

    Checked 2026-10-21
  5. Microsoft — Capricorn customer story and Velrada partner role ↗

    Microsoft’s commercial customer story names Velrada as a rollout partner for Capricorn’s contact centre. It describes staff use of call summaries while fuller deployment and further agents remain planned. Client comments concern product/workflow experience, not an independently collected consultant review.

    Checked 2026-10-21
  6. Velrada — Aurora Education Foundation project and named client comment ↗

    Aurora Education Foundation’s platform rebuild is described with a comment attributed to Jesse King, Head of Impact and Data. The July 2026 article label does not date the comment. Copilot’s appearance in a technology list does not establish a separately evaluated AI result.

    Checked 2026-10-21
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